Introduction to Copilot Studio
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What’s Included
Introduction to Copilots
Introduction to Copilots
This introductory lesson explains what AI Copilots are and how they differ from traditional chatbots. You'll learn how Copilots use generative AI to respond intelligently and assist with tasks across various business functions.
Exploring Copilot Studio's Capabilities
Exploring Copilot Studio's Capabilities
Building on your understanding of Copilots, this lesson introduces Microsoft Copilot Studio and its powerful integration and automation features. You'll discover how Copilots interact with enterprise systems, retrieve data, and support decision-making.
Generative AI in Microsoft Copilot Studio
Generative AI in Microsoft Copilot Studio
Continuing from your introduction to Copilot Studio, this lesson dives into how generative AI powers both responses and orchestration within a Copilot. You'll learn how to configure fallback answers and use AI to streamline complex tasks.
Building Our First Copilot
Building Our First Copilot
Now that you understand the potential of Copilots, this lesson walks you through the Copilot Studio interface and guides you in creating your first Copilot for an HR use case. You'll define its purpose, tone, and knowledge inputs.
Adding Knowledge Sources to Help Our Agent
Adding Knowledge Sources to Help Our Agent
Expanding on your initial Copilot setup, this lesson teaches you how to add custom knowledge sources to improve response accuracy. You'll also learn how to manage generative AI settings to reduce hallucinations.
Creating and Editing a New Topic
Creating and Editing a New Topic
With knowledge sources in place, this lesson introduces Topics - structured conversation flows triggered by user intent. You'll learn how to create custom topics and use them to guide responses with greater precision.
Getting Our Copilot to Perform Actions
Getting Our Copilot to Perform Actions
Following topic creation, this lesson shows you how to add Actions to your Copilot, allowing it to perform real-world tasks like fetching weather data or connecting to enterprise systems.
Activity, Analytics and Channels
Activity, Analytics and Channels
In this lesson, you'll explore how to monitor Copilot activity, review analytics for performance insights, and deploy your Copilot across multiple communication channels like Teams or a website.
Testing Agents in Copilot Studio
Testing Agents in Copilot Studio
Before publishing, this lesson covers best practices for testing your Copilot using the Test chat pane. You'll learn to debug issues, refine conversation flows, and simulate user interactions.
Publishing Our Agent
Publishing Our Agent
Wrapping up the course, this lesson guides you through publishing your Copilot to demo environments or Microsoft Teams. You'll finalize settings, configure channels, and prepare your Copilot for real-world use.
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