Power BI

Reduce an internet provider's customer complaints

Help an airport increase the number of direct flight routes, while minimizing the number of unprofitable flight routes. Youll achieve this by visualizing and analyzing passenger data to determine how these expansion goals can be met.

60 MINS
8 STEPS
CPE/CPD & NASBA ACREDITED
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Project Steps

8 STEPS
step 1
Turbo5G's customer complaints dilemma
step 2
Connect to multiple datasets
step 3
Create unpivoted datasets
step 4
Filter out unimportant data
step 5
Create a star schema data structure
step 6
Identify issue categories by urgency
step 7
Analyze complaint trends over time
step 8
Create revised customer service dashboard
step 9
Certifications
Earn a certificate with every exam you complete.  All successful course completions are recognized by CPD, CPE, and NASBA. As your team gains confidence, skill, and speed, your firm becomes more competitive.
Earn CPE / CPD Credits
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